Everything you need to know about ArklyTech. Can't find what you're looking for? Contact us.
No. ArklyTech runs inside Telegram, which is available on iOS, Android, desktop, and web. Just search for @arklytechbot and tap Start.
You get 7 days of full access to every feature — no credit card required. Just open the bot in Telegram and start using it immediately.
English, Spanish, French, Portuguese, Chinese, and Japanese. All menus, commands, and device content are translated on-the-fly.
ArklyTech requires an internet connection since it runs through Telegram. However, device info loads quickly even on slow connections since it's text-based.
344 devices from 70+ brands including Mercury, HID, Schlage, Von Duprin, Ubiquiti, Avigilon, Brivo, Gallagher, Salto, Genetec, dormakaba, Aiphone, Verkada, Suprema, ZKTeco, and more. New devices are added regularly, and you can upload your own PDFs.
Use /suggest to submit a device request, or upload a PDF for the device — it gets indexed into the AI knowledge base immediately. You can also ask the AI general access control questions without a specific device.
Yes. Upload any PDF directly in the Telegram chat. It gets indexed into the AI knowledge base automatically and becomes searchable within seconds.
Yes. Send a voice note describing your issue and the bot transcribes it automatically, then routes it to AI support or device lookup.
Yes — the /training command includes curated NICET ESS study resources covering all 4 certification levels, exam prep videos, and links to the official candidate handbook.
Describe your issue in plain language. The AI searches 14,000+ chunks of manufacturer documentation, then walks you through a step-by-step solution with terminal-level wiring details.
Yes. No contracts, no commitments. Cancel your subscription at any time and you won't be charged again.
Subscribe to a multi-user plan, then use /invite to generate a link for your team. Each tech taps the link to activate their account under your subscription. Seat limits are enforced per plan.
You keep access to device lookup and browsing for free. AI support, voice messages, photo detection, wiring diagrams, and PDF uploads require a paid subscription.
Yes. Upgrade or downgrade anytime from your subscription dashboard. Changes take effect on your next billing cycle.
Yes. API keys are encrypted, inputs are sanitized, webhook communications are signature-verified, and you can delete all your data anytime with /deleteme.
Only if you choose. When starting a job, you pick a contact to receive live updates. No one else sees your activity unless you share it.
Send /deleteme in the bot. All your data — favorites, job history, conversation history, and subscription info — is permanently removed.
AI support conversations are kept in memory during your session for context, then cleared when the session ends. We don't store conversation history long-term.