Every tool a field tech needs.
In one chat.

ArklyTech replaces the stack of manuals, phone calls, and guesswork with instant answers — right from Telegram.

Core

Instant Device Lookup

Type any device name or model number. In under a second, get wiring specs, installation notes, common issues, spec sheets, install manuals, and manufacturer support contacts — all in one card.

How it works

1. Type a device name (e.g. "LP4502")
2. Tap Quick Reference for wiring + notes
3. Tap Spec Sheet or Install Manual for docs
4. Tap Help to start an AI support session

What you gain

The average "call the office for a spec" takes 10-15 minutes — hold time, finding the right manual, reading it back. Multiply that by 5 lookups a day across your team and you're losing hours of billable time. With ArklyTech, the answer is in your pocket in under a second — terminal labels, wire colors, voltage specs, and gotchas from techs who've been there before.

Sample workflow: Tech types: LP4502 Bot: Mercury LP4502 HID Global / Mercury Security 🏷️ Controllers ───────────── [⚡ Wiring] [🔧 Install Notes] [⚠️ Common Issues] [📋 Spec Sheet] [📖 Install Manual] [💬 Ask About This Device] Tech taps: ⚡ Wiring Bot: ⚡ Wiring — Mercury LP4502 TB1: +12-24VDC (pos) TB1: GND (neg) TB2: RS-485 A (+), B (-) J7: Wiegand D0, D1, LED, BZR ... [◀ Back to Mercury LP4502]

362 devices and 14 system platforms from 73 brands. Mercury, HID, Schlage, Von Duprin, Ubiquiti, Avigilon, Brivo, Gallagher, Salto, Genetec, dormakaba, and more.

Download Device Lookup Guide (PDF)
AI

AI Troubleshooting

Describe what's happening in plain language. The AI searches 37,000+ chunks of manufacturer documentation, then walks you through a step-by-step fix — with terminal-level wiring details specific to your device.

How it works

1. Tap Ask or find a device and tap Help
2. Describe the issue: "reader not reading cards"
3. AI responds with diagnostic steps
4. Follow up with more detail — it remembers context
5. Rate the answer with thumbs up/down

What you gain

Every callback costs $150-300 in truck rolls, labor, and lost revenue from the next job. ArklyTech resolves issues on the first visit by giving every tech — even first-year hires — the diagnostic ability of your best senior tech. Answers come from real manufacturer docs, not generic internet advice. Fewer callbacks, faster close-outs, happier clients.

Sample workflow: Tech types: reader not reading cards on LP4502 Bot: 🤖 ArklyTech — Turn 1 1. Check RS-485 wiring at TB2 — verify A(+) and B(-) are not reversed 2. Confirm reader address matches controller config (DIP switches on reader) 3. Test with known-good card at the reader 4. Check 12V power at J7 — must be 11.5-12.5V → What LED pattern do you see on the reader? Tech types: solid red, no beep Bot: 🤖 ArklyTech — Turn 2 Solid red with no beep = reader has power but no communication with controller. 1. At TB2, measure between A(+) and B(-) — should see 2-5VDC 2. If 0V: RS-485 bus is dead — check wiring continuity and termination resistor 3. If voltage OK: swap A and B leads at the reader end (polarity reversed)

Powered by GPT-4o with RAG retrieval from 591+ manufacturer PDFs. Sessions auto-close after 30 minutes of inactivity.

Download AI Troubleshooting Guide (PDF)
Field

Job Tracking with AI Reports

Start a job with one tap, document it with photos and notes, then complete it to get an AI-generated professional PDF field report — automatically. No separate app, no paperwork, no writing reports at the end of the day.

How it works

1. Tap Job — starts instantly with your last location
2. Send photos during the job
3. Type /note to add timestamped notes
4. Tap End Job or type /done
5. Get a summary + AI-generated PDF field report attached and ready to forward

What you gain

Professional documentation without writing a single report. Every job gets a PDF with summary, findings, actions, and recommendations — ready to email to building managers, dispatch, or clients. Consistent formatting across your team means every tech produces the same quality output, regardless of experience level.

Sample workflow: Tech taps: 📋 Job Bot: Job #42 started. 📸 Send photos · 📝 /note · ✅ /done Tech sends a photo of the panel Bot: 📸 Photo added to Job #42 (1 total) Tech types: /note replaced old reader, rewired to TB2 Bot: 📝 Note added (1 total) Tech types: /done Bot: ✅ Job #42 completed. 🔧 Mercury LP4502 ⏱️ 1h 23m · 📸 2 photos · 📝 1 note Bot: Generating field report... Bot: 📄 field_report_42.pdf

One active job at a time. Photos and notes saved in-session. Duration calculated automatically. AI field report PDF auto-generated on completion for subscribers.

Download Job Tracking Guide (PDF) Download Field Reports Guide (PDF)
Hands-Free

Voice Messages

When your hands are full — up on a ladder, holding a door, or mid-wire — just hold the mic button and describe what you need. The bot transcribes your voice and routes it as if you typed it.

How it works

1. Hold the microphone button in Telegram
2. Say what you need: "What's the wiring for a Mercury LP4502?"
3. Bot transcribes via Whisper AI
4. Shows you what it heard, then processes as normal
5. Device lookup or AI support — same result, no typing

What you gain

Every time a tech climbs down from a ladder to type a question, that's 5 minutes of billable time gone — plus the safety risk of unnecessary trips up and down. Voice keeps techs productive and safe. Ask a question the same way you'd ask a coworker standing next to you, without putting down tools or removing gloves.

Sample workflow: Tech sends a voice message: "The door closer is slamming shut too fast" Bot: 🎙️ Heard: "The door closer is slamming shut too fast" Bot: 🤖 ArklyTech — Turn 1 This is a sweep speed issue on the closer. 1. Locate the sweep speed valve — usually marked "S" on the closer body 2. Turn clockwise (slower) in 1/4 turn increments 3. Test after each adjustment — door should take 5-8 seconds from 90° to latch 4. Check backcheck valve too — marked "BC" → What closer model is installed?
Download Voice Messages Guide (PDF)
Vision

Photo Detection

Don't know the model number? Snap a photo of the device. The AI identifies it and pulls up the full specs — wiring, install notes, common issues, and docs.

How it works

1. Take a photo of the device in the field
2. Send it in the chat
3. AI analyzes the image and suggests a match
4. Confirm with Yes or try again
5. Full device card appears with all specs

What you gain

Ordering the wrong replacement part costs a day — return shipping, restocking fees, and a delayed job. Photo ID eliminates guesswork on legacy hardware where labels are faded, painted over, or missing entirely. Point your phone, confirm the match, and get the exact specs before you order anything.

Sample workflow: Tech sends a photo of a device Bot: 📸 Analyzing... Bot: 📸 I think this is Mercury LP4502. Is this correct? [✅ Yes] [❌ No] Tech taps: ✅ Yes Bot: Mercury LP4502 HID Global / Mercury Security 🏷️ Controllers [⚡ Wiring] [🔧 Install Notes] ...

Powered by GPT-4o Vision. Multi-guess with confirmation step — if the first match is wrong, it tries again.

Download Photo Detection Guide (PDF)
Learning

Training Library

Curated learning resources for access control technicians — from low voltage fundamentals to NICET certification prep. Free for all users, translated into 6 languages.

Topics covered

Low Voltage Fundamentals
RS-485 and Wiegand Wiring
Access Control Architecture
Electric Strikes and Mag Locks
IP Networking for Security
Door Hardware and Frame Prep
NEC Article 725 and Code
NICET ESS Certification (all 4 levels)
Manufacturer Training Portals

What you gain

Cut new-hire onboarding time in half. Instead of shadowing a senior tech for weeks, new hires study fundamentals on their own and arrive at job sites prepared. NICET certification prep helps techs advance their careers — and certified techs command higher billing rates. A structured path from apprentice to expert, accessible from any phone.

Sample workflow: Tech taps: Training > NICET ESS Certification Bot: NICET ESS Certification Level 1 - Associate Focus: basic installation, wiring, device mounting, system testing Study Resources: - Official Candidate Handbook (PDF) - ESS Level 1 Exam Prep (YouTube) - NEC Article 725 reference Level 2 - Fire Alarm Technician Focus: programming, inspection, system design, code compliance ...

Free for all users — no subscription required. Translated on-the-fly for non-English teams.

Download Training Library Guide (PDF)
Compliance

ADA Compliance Reference

Quick field reference for ADA requirements. When you're on a job site and need to verify a mounting height, clearance, or force requirement — it's one tap away.

Topics covered

Door Hardware Requirements
Card Reader and Keypad Heights
Pedestal and Mounting Post Specs
Door Clearance and Maneuvering
Electric Strike and Mag Lock Rules
Automatic Door Operators
Panic Hardware and Exit Devices
Ramps and Accessible Routes

What you gain

ADA violations can cost $75,000+ for a first offense and $150,000+ for subsequent ones. No more guessing mounting heights — every topic shows the exact code section and measurement. Get it right the first time, avoid costly rework, and protect your company from liability. The ADA button appears directly on relevant device cards — pedestals, readers, locks, panic bars, and more.

Sample workflow: Tech taps: ADA Compliance > Card Readers & Keypads Bot: Card Readers & Keypads ADA Standards 2010 - Section 309 Mounting height: 48" max (AFF) Side reach: 48" max, 15" min Forward reach: 48" max, 15" min Clear floor space: 30" x 48" min Operable with one hand, no tight grasping, pinching, or twisting Ref: ADA 2010 309.3, 309.4 ICC A117.1 Section 309 Have a specific question? Just ask. [<- Back to ADA Compliance]

Free for all users. References ADA Standards 2010, ICC A117.1, and NFPA 101. Always verify with current codes for your jurisdiction.

Download ADA Compliance Guide (PDF)
Platforms

System Support

Expert AI sessions for 14 access control platforms — each with indexed official documentation so the AI answers from manufacturer guides, not generic advice.

How it works

Expert AI sessions for 14 access control platforms including Lenel S2 OnGuard, Genetec Security Center, Software House C•CURE 9000, Avigilon Alta, Brivo ACS, Honeywell Pro-Watch, Gallagher Command Centre, and more. Each platform has indexed official documentation so the AI answers from manufacturer guides.

What you gain

Vendor support calls average 20-45 minutes on hold — and that's if you have the right support contract. ArklyTech gives your team instant answers from indexed official docs for all 14 platforms. Configuration, hardware integration, troubleshooting, and controller setup without waiting on hold or paying per-incident support fees.

Sample workflow: Tech taps: 🖥️ Systems → Lenel S2 OnGuard Bot: 🖥️ Lenel S2 OnGuard Ask me anything — configuration, hardware setup, troubleshooting, or device integration. Tech types: how do I add a new reader to an LNL-2220 Bot: 🤖 ArklyTech — Turn 1 1. In OnGuard, go to Administration → Readers → Add Reader 2. Select the LNL-2220 panel from the dropdown 3. Choose the reader port (1-4 on LNL-2220) 4. Set protocol: Wiegand or OSDP (match physical reader) 5. Save and download config to panel 📎 Sources: Lenel S2 OnGuard install · Lenel S2 OnGuard admin

Supports Lenel S2, Genetec, Software House, Avigilon Alta, Brivo, Honeywell Pro-Watch, Gallagher, Salto, Paxton, Kantech, Verkada, ProdataKey, NAPCO, and Nice/Linear.

Download System Support Guide (PDF)
Field Reference

Door Installation Guide

Built-in field reference covering 10 door topics — measurements, wood doors, hollow metal, glass doors, double leaf, closers, frame prep, lock alignment, environmental considerations, and an inspection checklist. Content covers standard dimensions, hardware mounting, common issues, and ADA requirements.

How it works

1. Tap Door Guide from the menu
2. Pick a topic — measurements, wood doors, hollow metal, glass, double leaf, closers, frame prep, lock alignment, environmental, or inspection checklist
3. Get field-ready specs: standard dimensions, hardware mounting heights, common issues, and ADA requirements
4. Ask the AI follow-up questions — SDI standards are indexed in the knowledge base

What you gain

Incorrect door prep means re-hanging — $200-500 in rework per door, plus a frustrated client. Every measurement, hinge placement, strike prep, and closer adjustment spec is one tap away. Junior techs get it right the first time instead of learning by expensive trial and error. Backed by SDI standards indexed in the AI knowledge base.

Sample workflow: Tech taps: 🚪 Door Guide → ⚙️ Door Closers Bot: ⚙️ Door Closers Mounting types: • Regular arm: closer on door, arm to frame • Parallel arm: both on door • Top jamb: closer on frame, arm to door Adjustment: • Sweep speed: open to 10° from latch • Latch speed: final 10° • Backcheck: resistance past ~70° ADA requirements: • Max 5 lbf to open interior doors • Min 1.5 sec from 70° to latch Have a specific question? Just ask. [← Back to Door Guide]

10 topics covering the full door installation workflow. Free for all users.

Download Door Installation Guide (PDF)
Field Reference

Keys & Cylinders Guide

Comprehensive field reference covering 10 locksmith topics — cylinder types, pinning specifications, key cutting, masterkey systems, rekeying procedures, electrified cylinders, decoding and impressioning, commercial key systems, troubleshooting, and certifications.

How it works

Tap Keys & Cylinders from the menu, pick a topic, get field-ready specs including pin sizes, key cutting procedures, masterkey planning, and SFIC core management. References to ALOA, HPC, Ilco, and manufacturer documentation included.

What you gain

A mispinned cylinder or wrong key blank means rekeying the entire system — hours of labor and an unhappy building manager. Pinning charts, key cutting specs, and masterkey planning at the job site mean your tech gets it right the first time. Covers residential through high-security commercial SFIC applications.

Sample workflow: Tech taps: 🔑 Keys → 📏 Pinning Specs Bot: 📏 Pinning Specifications Standard pin sizes (thousandths): 0=.150 1=.175 2=.200 3=.225 4=.250 5=.275 6=.300 7=.325 8=.350 9=.370 Driver types: standard, spool, serrated SFIC (Best/ASSA): 7-pin, same scale Tolerances: • Shear line: ±.0005" — critical • Over-pinned: key hard to turn • Under-pinned: may accept wrong key Have a specific question? Just ask. [← Back to Keys & Cylinders]

10 topics covering cylinders, pinning, key cutting, masterkeying, and more.

Download Keys & Cylinders Guide (PDF)
Compliance

Life Safety & Fire Code

Field reference for NFPA fire code and life safety requirements at doors. 10 topics covering fire-rated assemblies, panic hardware, fire alarm integration, delayed egress, stairwell re-entry, electromagnetic locks on exits, NFPA 80 inspections, smoke door labeling, emergency lighting, and NFPA quick reference.

How it works

Tap Life Safety from the menu, pick a topic, get the specific NFPA/IBC code sections and requirements. Every topic includes the exact code references a tech needs at the job site.

What you gain

A single fire code violation can shut down a building or trigger six-figure fines. Know the exact NFPA section to cite when a fire marshal questions your install. Pass inspections on the first visit — no return trips, no delays to the client's occupancy. Annual inspection checklists ready to use on-site.

Sample workflow: Tech taps: Life Safety > Mag Locks on Fire Exits Bot: Electromagnetic Locks on Exits NFPA 101 7.2.1.5.5 Requirements: 1. Listed hardware, 15 lbf max release 2. Power-fail-safe (unlock on power loss) 3. Connected to fire alarm system 4. Connection to sprinkler system 5. Irreversible egress sensor, unlock within 1 second of contact 6. Unlock within 30 seconds of loss of power to sensor Ref: NFPA 101 7.2.1.5.5, IBC 1010.1.9.9 Have a specific question? Just ask. [<- Back to Life Safety]

10 topics with NFPA 80, NFPA 101, IBC, and UL references.

Download Life Safety Guide (PDF)
Automation

AI Field Reports

When you complete a job with /done, the AI automatically generates a professional PDF field service report — summary, findings, actions taken, and recommendations. Attached directly in the chat, ready to forward.

How it works

Start a job, add notes and photos during the work, then tap /done. The AI reviews your notes, device info, and duration to generate a formatted PDF report. Forward it to dispatch, email it to the building manager, or archive it.

What you gain

Eliminate the 15-20 minutes techs spend writing up reports at the end of each job. Professional documentation is generated automatically — consistent quality whether it's your best tech or a first-week hire. Building managers get a polished report they can file for compliance audits.

Sample workflow: Tech: /done Replaced strike, tested OK Bot: Job #47 completed. HES 9600 · 1h 23m · 3 photos · 2 notes Bot: Generating field report... Bot: 📄 field_report_47.pdf (Branded PDF with:) ┌─────────────────────────────────┐ │ ArklyTech Field Service Report │ ├─────────────────────────────────┤ │ Job #47 │ Date: 2026-03-29 │ │ Tech: Mike R. │ Duration: 1h23m │ │ Device: HES 9600 │ Photos: 3 │ ├─────────────────────────────────┤ │ Summary: Replaced HES 9600 │ │ electric strike at Suite 204. │ │ │ │ Findings: Intermittent release │ │ failure, faceplate wear. │ │ │ │ Actions: New HES 9600 installed │ │ 24VDC verified, 10 badge tests. │ │ │ │ Recommendations: Schedule 206. │ │ │ │ Sign-off: ____________ (Mike R.)│ └─────────────────────────────────┘

Branded PDF with job details, AI narrative, field notes, and sign-off block. Auto-generated on every job completion.

Download Job Tracking Guide (PDF)
Planning

Job Estimator

Build a complete materials takeoff door by door. Configure your panel topology with sub-panels and antennas, select devices from the 362-device database, add custom doors/windows/items with pricing, and get NEC-compliant wire schedules, voltage drop analysis, power supply sizing, sales tax, and a professional PDF — all without AI.

How it works

Type /estimator to get a secure one-time link. Open in your browser — set up your panel topology (controller + sub-panels + antennas), add doors with searchable device selection (readers, strikes, mag locks, REX, intercoms, or custom devices), add line items for doors/frames and windows, set your material prices, labor rate, and sales tax %. One tap generates the estimate and sends the PDF to your Telegram.

What you gain

A complete materials takeoff that used to take 45 minutes now takes 5 minutes. NEC Article 725 compliant wire sizing, automatic voltage drop warnings, power supply sizing with 25% headroom, spool optimization, and a full cost breakdown with labor, markup, and optional sales tax. Material prices save between sessions. Professional PDF ready for your distributor or a bid.

Recent improvements

  • Sales tax line — set a tax rate % on any estimate. Labor is exempt by default (most US states); toggle "tax on labor" to include it. The tax line appears in the PDF cost breakdown between markup and the grand total.
  • Accurate labor total — the labor line now displays the actual sum of per-door hours. Previously it misreported as num_doors × default_hours, which was wrong whenever individual doors had custom hour overrides.
  • PDF safety hardened — every user-supplied string (job name, client, address, notes, device/door names, warnings) is XML-escaped before rendering, so names containing &, <, or > can't break the PDF build.
Sample workflow: Tech types: /estimator Bot: 💰 Job Estimator Open the estimator (signed in via Telegram): https://app.arklysolutions.com/portal#estimates Tech opens link in browser: Panel: Mercury LP4502 Sub-Panel: MR52 East Wing (75 ft) Door 1: Main Entrance Reader: HID Signo 20 (OSDP) Strike: HES 9600 (24V) Distance: 150 ft Door 2: Server Room Reader: HID Signo 40 (OSDP) Mag Lock: 600lb (12V) Notes: Requires conduit, plenum rated Distance: 250 ft Additional Items: 🚪 3070 HM Frame × 2 — $185 each Tech taps: Generate Estimate Results: Wiring | Materials | Voltage Drop | Summary 2 doors, 5 devices, 1,035 ft wire Est. cost: $2,450 (materials + labor) ⚠ 250ft maglock — consider 16AWG 📊 PDF sent to Telegram

Deterministic calculations — no AI needed. Panel topology with sub-panels and antennas. Custom line items for doors, windows, and hardware. Editable material prices with browser persistence. Live cost estimate as you build. NEC Article 725 compliant.

Download Job Estimator Guide (PDF)
Field Tools

AI Diagnostics

AI-driven diagnostic sessions that walk you through troubleshooting step by step. Describe the symptom, and the AI asks targeted questions — working from power to signal to configuration — until the root cause is identified.

How it works

Tap 🩺 Diagnose on a device card or type /diagnose. Describe the symptom ("reader not reading cards", "LED flashing red"). The AI uses the device's wiring specs, installation notes, and manufacturer docs to ask ONE diagnostic question per turn — systematically eliminating causes until it identifies the fix.

What you gain

Every tech gets the diagnostic ability of your best senior tech. The AI follows the same methodology: check power first, then signal, then configuration, then hardware — never suggesting a replacement until wiring and config are ruled out. Fewer escalation calls, fewer return trips, higher first-visit resolution rates.

Sample workflow: Tech taps: 🩺 Diagnose Issue on LP4502 card Bot: 🩺 Diagnosing: Mercury LP4502 What symptom are you seeing? Tech: Reader not reading cards on door 3 Bot: Check TB8 reader port voltage: 1. Measure between TB8-6 (+) and TB8-1 (GND) 2. Should read 12VDC ±5% What do you measure? Tech: 0 volts Bot: No reader power. Check J7 jumper setting — must match VIN voltage. If VIN > 20V, set J7 to 12V. Also verify TB1-5/6 input voltage is within 12-24VDC range. Did that resolve it?

AI-powered diagnostic sessions with device-specific context. Works from most likely cause to least likely. Multi-turn conversation with full memory.

Download AI Diagnostics Guide (PDF)
Field Tools

Inventory Management

Full-featured inventory management across named storage sites — vans, warehouses, job sites, or supply rooms. Track 20+ fields per item, share access with team members, run stock takes with variance reports, monitor consumption velocity, and manage structured locations with zone/shelf/bin hierarchy.

How it works

Tap Inventory from the menu or open the web portal to manage stock across all your sites. Each item tracks 20+ fields: name, description, part number, quantity, unit (standardized dropdown), cost, supplier, condition, expiry date, barcode, location, category, and more. Organize storage with structured locations (Zone / Shelf / Bin) — add them one-by-one or bulk-import via CSV. Share site access with team members so anyone on the crew can update quantities. Set per-item low-stock thresholds and get automatic alerts. Run full stock takes with expected-vs-actual variance reports, shrinkage percentages, and adjustment reasons. Monitor item velocity to spot fast movers and dead stock. Deduct materials directly from a job. Use the Smart Reorder List with supplier details and one-tap "Mark as Ordered." Scan barcodes, print QR labels, bulk transfer between sites, and export/import via CSV.

What you gain

Every return trip to the supply house costs $50-100+ in lost billable time. Set alert thresholds per item — when stock drops below, it flags as LOW across reports and dashboards. Item velocity tracking shows daily consumption rates and days-of-stock remaining so you reorder before running out. Fuzzy duplicate detection prevents "Cat6 Cable" and "cat6 cable 100ft" from becoming separate items. Advanced filters let you slice by condition, status, supplier, and cost range — save filter presets for one-tap access. Item thumbnails make visual identification fast. Adjustment reasons (received, used, damaged, lost, found, correction) create a meaningful audit trail. All data is stored securely with daily backups. Offline-capable PWA means you can view inventory even in basements with no signal.

Recent improvements

  • Adjustment reasons — every qty change records why: received, used on job, damaged, lost, found, correction, or returned. Large adjustments (±5+) prompt for a reason before applying.
  • Stock Take with variance report — walk through every item, enter actual counts, and get a full variance summary: expected vs actual, net difference, shrinkage percentage, separated shortage and overage tables.
  • Item velocity & days-of-stock — new report shows consumption rate per item over 30 days, daily burn rate, estimated days until empty, and flags dead stock with no movement.
  • Structured locations — add locations with Zone / Shelf / Bin fields or bulk-import via CSV. Locations render as breadcrumbs and support hierarchy for organized storage.
  • Duplicate detection — fuzzy matching warns when adding items similar to existing ones (both client-side and server-side on CSV import).
  • Advanced filters & saved presets — filter by condition (new/used/refurb), status (low/empty/expiring/no-location), and save filter combos for one-tap recall.
  • Job material deduction — per-site "Deduct for Job" flow: enter job name, specify quantities consumed per item, all logged with reason tracking.
  • Reorder workflow — low-stock items show supplier, need quantity (respecting min-order-qty), Amazon search link, and "Mark as Ordered" button that timestamps the item.
  • Item thumbnails — image_url field renders as thumbnails in both desktop table and mobile card views for visual identification.
  • Unit standardization — dropdown with 15 standard units (each, ft, m, box, case, roll, pair, set, lb, kg, gal, L, bag, spool, pack) instead of free text.
  • Race-safe ± buttons — atomic server-side delta ensures rapid taps or concurrent edits never lose counts.
  • Transfer safety — transfers write destination first, decrement source second, with automatic rollback on failure. Merges into existing items at destination instead of creating duplicates.
  • Offline-capable — service worker caches inventory data for viewing and counting even without connectivity.
Sample workflow: Set up your site: Tech taps: Stock > Rename Site Bot: Enter a name for this inventory. Tech: Van #3 Bot: Site renamed to "Van #3". Set a low-stock alert: Tech taps: Stock > Set Alert Bot: Pick an item to set its threshold: [cat6 (47) — no alert] [18/2 stranded (58) — no alert] Tech taps: cat6 Bot: Enter the low-stock threshold. Tech: 10 Bot: Alert set: cat6 will warn at 10 or below. Before heading to a job site: Tech taps: Stock > Low Stock Bot: Low Stock Items: - 18/2 stranded - 8 each After restocking: Tech taps: Stock > Add Item Bot: What item are you adding? Tech: 18/2 stranded Bot: How many? Tech: 50 Bot: Updated: 18/2 stranded - 58 each End of week — send to dispatch: Tech taps: Stock > PDF Report Bot: Add a note for this report? (or tap Skip) Tech: Restocked for Monday Bot: inventory_Mike_R.pdf (Branded PDF with table: Item | Qty | Alert | Status cat6 | 14 | 10 | OK 18/2 | 58 | — | OK HES | 1 | 3 | LOW Note: Restocked for Monday)

Per-technician inventory with configurable low-stock alerts and branded PDF reports for dispatch.

Your data is secure — Inventory data is stored on a dedicated cloud server, backed up hourly to encrypted storage, and retained for 30 days. Only you and team members you invite can access your sites. We never share, sell, or view your inventory data. Use /deleteme to permanently erase everything.
Download Stock Inventory Guide (PDF)
Field Tools

Tool Tracker

Full tool lifecycle management — track cost, condition, warranty, calibration, and checkout status across multiple sites. Know who has what, where it is, and when it needs service. Print QR labels, run utilization reports, and manage categories.

How it works

Register tools with serial numbers, cost, purchase date, warranty expiry, and calibration schedule. Organize into sites (warehouse, van, job site) with predefined categories. Techs check out with one tap — the system records who, when, where, and due date. Check-in captures return condition and notes. QR labels let you scan to look up or check out any tool. The portal shows per-site charts (status, condition, value), advanced filters, and 6 built-in reports. Bulk operations handle fleet check-ins and transfers between sites.

What you gain

No more missing tools or "who had the Fluke?" calls. Every checkout is logged with timestamp, location, and condition. Asset valuation shows total tool investment by site and category. Warranty and calibration alerts prevent compliance issues and expired warranties. Utilization reports reveal which tools earn their keep and which sit idle. Overdue tracking with escalation keeps tools circulating. Race-safe checkout prevents two techs from grabbing the same tool. Duplicate detection catches "Fluke 87V" vs "FLUKE 87v" before it becomes two records.

Capabilities

  • Cost & asset tracking — purchase price, total site value, category-level valuation reports
  • Warranty & calibration — expiry dates with portal alerts when service or warranty is due within 30/60 days
  • Per-site charts — status breakdown (available/out/overdue), condition breakdown (Good/Fair/Poor/Damaged), asset value
  • QR labels — print individual or site-wide multi-label PDFs, matching inventory label format
  • Advanced filters — status, condition, category chips, text search, combinable
  • 6 built-in reports — Who Has What, Utilization, Condition, Asset Valuation, Service & Warranty, Overdue
  • Bulk operations — select-all + per-row checkboxes, bulk check-in and bulk delete
  • Transfer between sites — move tools without delete/re-add, full audit trail
  • CSV import — bulk-load tools with 11-field template
  • Category management — predefined dropdown categories with CRUD
  • Mobile card view — responsive card layout with thumbnails on small screens
  • Inline editing — double-click condition or location cells to edit in place
  • Keyboard shortcuts — / for search, N to add, arrow keys for carousel
  • Race-safe checkout — atomic database update prevents concurrent double-checkouts
Sample workflow: Tech taps: Tools > Check Out Bot: Tap a tool to check it out: [Fluke 117 #1 — red case] [Fluke 117 #2 — yellow tape] [DeWalt drill — new battery] Tech taps: Fluke 117 #2 Bot: Fluke 117 #2 checked out to you. Later, manager taps: Tools > All Tools Bot: Tool Tracker Available: Fluke 117 #1 — red case DeWalt drill — new battery Checked Out: Fluke 117 #2 — yellow tape Mike R. · since Mar 30 · 40.71, -74.00

Owner-only tool registration. Check in/out with GPS logging.

Download Tools Tracker Guide (PDF)
Field Reference

Wiring Diagrams

Get auto-generated wiring diagrams for any device in the library. See terminal labels, wire colors, and connection points in a clean visual layout — right from the device card.

How it works

Open any device card and tap 🔌 Wiring Diagram. The bot generates a labeled PNG showing terminal blocks, wire runs, and connection points specific to that device. Download or forward it to your team on-site.

What you gain

No more flipping through PDFs to find the right pin-out. Visual wiring references generated on demand for 362 devices. Share with your crew in seconds — everyone sees the same clean diagram.

Download Wiring Diagrams Guide (PDF)
Productivity

Favorites

Save your most-used devices and system platforms for instant access. Tap ⭐ on any device card or system to add it — your favorites appear as quick-access buttons on the home screen.

How it works

Tap ⭐ on any device card to save it. Use /favs to see all your saved devices and systems as tappable buttons. Remove a favorite by tapping ⭐ again. Up to 10 device favorites and unlimited system favorites.

What you gain

Skip the search for devices you work with every day. One tap to pull up specs, wiring, and troubleshooting for your go-to hardware. Recent searches are also tracked automatically — your last 5 lookups are always one tap away.

Download Favorites Guide (PDF)
Field

Location & Team Sharing

Share your GPS location with team members or dispatch — via Telegram directly, or as a copyable Google Maps link you can paste into SMS, WhatsApp, or email.

How it works

Tap Location from the home menu or type /location. Choose to send via Telegram (to a team member) or get a copyable Google Maps link. Coordinates are logged so your location history is available.

What you gain

Dispatch always knows where each tech is working. If a client calls asking "where's the tech?", the answer is one tap away. Emergency situations get faster response when exact location is already shared.

Sample workflow: Tech taps: Location Bot: How would you like to share? [Copy link] [Telegram] Tech taps: Copy link Bot: Here's your location: https://maps.google.com/?q=40.7128,-74.0060 (Tech pastes into SMS to building manager)
Download Location & Team Sharing Guide (PDF)
Knowledge

Field Tips for the AI

Share what you learned on a job — tips and fixes get indexed into the AI knowledge base, so the next tech who asks about that device gets the benefit of your experience.

How it works

Type /report followed by the device name and your tip. It gets saved and indexed into the RAG knowledge base. Next time any tech asks about that device, the AI includes your tip in its response.

What you gain

Institutional knowledge that doesn't leave when a tech does. Every hard-won lesson gets captured and shared across the team automatically. The AI gets smarter with every tip — your best tech's experience scales to everyone.

Sample workflow: Tech types: /report LP4502 RS-485 polarity was backwards from the label on this batch Bot: Tip saved and indexed. The AI can now reference this for future LP4502 questions.
Download Field Tips Guide (PDF)
Safety

Daily Safety Reminders

200+ safety tips covering LOTO, PPE, wire sizing, fire codes, confined spaces, and ladder safety. A random set of 5 appears every time you tap Safety.

How it works

Tap Safety from the home menu. You get 5 random tips from a library of 200+. Different tips every time. Translated on-the-fly for non-English teams.

What you gain

Keeps safety top of mind without a separate app, email, or toolbox talk. OSHA recordable incidents cost $40,000+ on average. A daily 30-second safety check is the cheapest insurance your company can buy.

Sample workflow: Tech taps: Safety Bot: Safety Tips 1. LOTO: Always verify zero energy before working on powered circuits 2. Ladder: maintain 3 points of contact 3. Wire sizing: 18 AWG max for Class 2 power-limited circuits (NEC 725) 4. PPE: safety glasses when drilling into metal door frames 5. Test before touch: use a non-contact voltage tester on every wire
Download Safety Reminders Guide (PDF)
Platform

Built for Teams

Multi-user subscriptions with role-based access, 6 languages, and a 7-day free trial — designed for diverse field teams of any size.

Team Management

Subscribe to a multi-user plan, then use /invite to generate a unique link. Share it with your techs — they tap it and get instant access under your subscription. Seat limits enforced per plan. Weekly team activity summaries sent to the plan owner every Monday.

6 Languages

English, Spanish, French, Portuguese, Chinese, and Japanese. Every menu, command, device content, training topic, and reference guide is available in all 6 languages. Techs pick their language once — everything adapts automatically. Built for diverse teams across regions.

Suggest Devices & Systems

Don't see a device or system platform? Tap /suggest, choose device or system, enter the name and details. Our team reviews suggestions and adds them with full documentation. The library grows based on what your techs actually need.

7-Day Free Trial

Full Squad-level access for 7 days — no credit card required. Every feature, every device, every tool. After the trial, device lookup (5/day) and browsing stay free. Subscribe when you're ready.

Download Team Guide (PDF) Invite Guide Subscription Guide
Operations

Manager & Tech Portal

Full browser dashboard at app.arklysolutions.com/portal. Manage jobs, estimates, clients, team, inventory, tools, billing, incidents, and analytics — all without leaving the browser. Login with the same Telegram account you used to subscribe; 2FA optional.

Role-based access

Managers/owners see the full dashboard: team, billing, analytics, every tech's activity. Techs get a personal view of their own jobs, estimates, and stock. Per-person feature flags gate Estimator, Inventory, and Tools access. Admins see cross-team analytics.

Unified login + 2FA

One Telegram Login covers the Portal, Estimator, Inventory, and Tools apps for 24 hours. Enable TOTP two-factor auth (Google Authenticator / 1Password / Authy) from Settings — scan a QR, get 8 single-use backup codes, every login prompts for a 6-digit code.

Jobs — list, map, timeline

Filter by status, tech, date, location. Bulk-select to mark completed or reassign. Map view plots geo-tagged jobs as an SVG scatter. Timeline view shows a 30-day Gantt by tech. Photos attach to each job (5MB each, team-scoped).

Clients & CRM

Every client gets a detail page with estimates, jobs, status tags (VIP, at-risk, do-not-quote), contact info, and notes. Merge duplicate clients in one click. Status + tag filters on the main list.

Team roster with per-person flags

Toggle Estimator, Inventory, and Tools access per tech. Flag apprentices to block destructive actions. Send a one-off Telegram DM to any member, or broadcast to the whole team with saved templates.

Billing & invoice archive

Plan, seats, renewal date, and every Creem payment auto-archived as an invoice with date / plan / amount. Seat-usage bar goes amber at 50%, red at 80%.

⌘K palette + saved searches

Cmd-K / Ctrl-K opens a global search across jobs, estimates, team, and stock. Save frequent queries for one-click recall. Single-key nav shortcuts (j/c/e/t/o) jump between sections.

API keys for integrations

Generate read-only atk_ tokens for Zapier / n8n / custom scripts. Pass as Authorization: Bearer <key> on any GET /api/portal/* endpoint. Revokable, usage-logged, display-once.

Settings, audit log, incidents

Company profile on every exported PDF. Daily digest preference sends a morning Telegram summary. Audit log tracks every role / permission / billing change. Incident log surfaces injuries and near-misses team-wide.

Download Portal Guide (PDF)
Field Reference

Code Compliance Checker

Ask any access-control code question in plain English — the bot cites the specific section and flags life-safety implications. Free for every user.

How it works

Type /code or a natural-language question. The AI answers from curated NFPA 101, NEC Article 725, IBC 2021 Chapter 10, ADA Standards, and ANSI/BHMA A156 references. Always cites the specific section, flags life-safety in CAPS, and recommends AHJ verification.

Example questions

"Can I use a maglock on a stairwell door?" · "Does a maglock need to release on fire alarm?" · "What's the max door force for ADA compliance?" · "Can I run 24V DC in the same conduit as Cat6?"

Download Code Compliance Guide (PDF)
Free Tools

Wire & Battery Calculators

Conversational calculators for spool sizing and battery backup — both free, both work from natural language or dedicated commands.

Wire Calculator (/wire)

3 questions → spool count and estimated cost. Handles Wiegand/OSDP readers, strikes, mag locks, or mixed. Warns on voltage-drop risk for 300+ foot runs. Direct Amazon links with affiliate tag.

Battery Calculator (/battery)

Parses power-supply model (AL600ULM, eFlow, etc.) or device list, computes AH with 1.25 derating, rounds to standard sizes (7/12/18/35/55/100), and checks enclosure fit.

Download Wire Calculator Guide (PDF)
Field Intelligence

Device Comparison & Firmware

Side-by-side specs for any two devices, plus firmware compatibility data on every device card.

Compare

Type compare LP4502 vs LP1502 or tap ⚖️ Compare on any device card. Get a side-by-side table (ports, protocols, power, dimensions) with an AI-generated one-sentence recommendation on which to use.

Firmware database

📡 Firmware button on device cards shows latest version, OSDP support level, Wiegand compatibility, and upgrade notes. Links direct to manufacturer download pages. Seeded with Mercury and HID devices, growing.

Download Compare Guide (PDF)
Business Operations

Change Orders & Incident Log

Professional PDFs generated on the spot — out of scope? Log a change order. Injury or near-miss? Log an incident.

Change Orders (/changeorder)

During an active job, a 4-step flow captures description, materials, labor hours, and reason. Generates an itemized PDF with materials table, labor line, signature blocks, and customer-ready totals. Attached to the job record.

Incident Log (/incident)

5-step OSHA-style flow: type, description, injury level, details, corrective action. Generates a signed-ready PDF. Medical-injury reports auto-alert admins. Free — safety reporting should never be paywalled.

Download Change Orders Guide (PDF) Download Incident Guide (PDF)
Learning & Analytics

Apprentice Mode & Troubleshooting Patterns

Train your junior techs with richer explanations, and surface the real failure modes from your team's field data.

Apprentice Mode (/apprentice)

Toggles detailed AI explanations that include why, not just how. Every wiring/notes/issues section gets a "What this means" footer with category-specific consequences. Safety warnings include dollar-cost impact.

Patterns from your data

Ask "most common issue with LP4502" — the bot analyzes support-session threads and ranks the top 5 issue categories by occurrence. Keyword-matched against RS-485 termination, baud-rate, firmware, voltage drop, and 6 other dimensions.

Download Apprentice Guide (PDF)
AI Review

Installation Photo Analyzer

Snap a photo with "does this look right?" as the caption — GPT-4o Vision reviews the installation and flags what looks good, what needs attention, and what must be fixed.

How it works

Device mounting (height, orientation, alignment) · wire management (dressed, labeled) · visible terminations (tight, no exposed copper) · clearances (ADA, strike alignment) · safety concerns (exposed wires, fire hazards).

What you gain

✅ What looks good · ⚠️ What needs attention · ❌ What must be fixed. Referenced to specific things visible in the photo. If detail is insufficient, tells you what additional photos would help.

Download Photo Docs Guide (PDF)
AI · Field Intelligence

Natural Language Wiring Plans

Ask in plain English — "how do I wire LP4502 to MR52" — and get a structured POWER / DATA / SIGNAL plan with a visual diagram, no buttons required.

How it works

The bot recognizes wiring-intent keywords ("wire", "connect", "hook up", "wiring plan") combined with 2+ device names, loads their wiring data and RAG context, and generates a terminal-by-terminal plan with AI.

What you gain

Returns a text plan (POWER / DATA / SIGNAL sections, wire gauge specs, max lengths) plus a rendered PNG diagram showing device boxes and labeled connections. Add-to-job button appears if a job is active.

Download Wiring Diagrams Guide (PDF)
AI · Accessibility

Voice-First Mode

Toggle voice mode with /voice and the bot reads every AI response aloud as a voice message — hands-free operation for techs on ladders, in ceilings, or driving between jobs.

How it works

OpenAI TTS (tts-1 model, "nova" voice) converts each AI reply to a concise audio clip. Text response is still sent so you can scan back to it. Smart truncation — only the key finding is spoken, not the full step-by-step.

What you gain

Running wire through a ceiling? Hands in a panel? Diagnosing at the top of a ladder? Type your question, hold the phone up, listen. Toggle off with /voice again. Paid tier, counts toward daily AI limit.

Download Voice Messages Guide (PDF)
Business Operations

Material Waste Tracking

Log estimated-vs-actual material usage after every estimator-linked job. Learn where your estimates run high, cut waste factors over time, and get a team accuracy dashboard.

How it works

After a /done on an estimator job, the bot asks: "Track material usage?" Then walks through each category (22AWG, 18AWG, strikes, hardware) with same/less/more. Writes a variance JSON to estimates.waste_tracking.

What you gain

Accuracy dashboard in the Manager Portal shows estimate-accuracy averages per tech, worst-case variance ("your estimates run 13% high on wire"), and team-wide trends. Offer to deduct actual usage from stock inventory.

Scheduled · Free

Daily Safety Brief

Every weekday morning at 7:30 UTC, every active subscriber gets a personalized safety brief based on the device categories they've been working with that week.

How it works

Looks at your last 7 days of device lookups, picks the top category, and sends a matching safety tip. Working mostly with strikes? Get the electric-hardware brief. Recent cameras? Get the working-at-height reminder.

What you gain

Type /nosafety to turn briefs off. /safetybrief turns them back on. Eight category-specific briefs cover electric hardware, low-voltage wiring, door hardware, power tools, working at height, electrical safety, fire-rated openings, and general safety.

Download Safety Reminders Guide (PDF)
Shopping

Field Supply Store

Browse 300+ curated products across 18 categories, compare specs side by side, track prices, and add purchases directly to your inventory — all from the portal.

How it works

Browse by category with subcategory tabs, brand filters, and sort by name/price/rating/popularity/newest. Click any product for a full detail modal: description, price history, user reviews, related products, personal notes, and price alerts. Compare 2-4 products side by side. Add to cart or add directly to your inventory with one tap. Use the quantity calculator for wire/cable runs with waste factor. Purchase history tracks every buy across your team.

What you gain

Products selected by access control professionals — not algorithms. Price alerts notify you when a product drops to your target price. Private notes let you annotate products ("use 24V version for Building A"). Recently viewed products appear on page load for quick re-access. Favorites give you one-tap access to your go-to parts. The quantity calculator handles wire/cable/conduit math (length + waste + spool size). Export your cart as a printable PDF shopping list for the supplier run.

Capabilities

  • Product detail modal — full description, price history, reviews, related products, notes, alerts
  • Compare products — select 2-4 products for side-by-side spec comparison
  • Add to Inventory — one tap to add a purchased product to your stock site
  • Price alerts — set a target price and get notified when it drops
  • Purchase history — team-wide buy tracking with date, product, qty, price
  • Product notes — private per-user annotations on any product
  • Quantity calculator — length + waste % + spool size → total to order
  • Subcategory filtering — tabs within each category for quick narrowing
  • Availability badges — flags for discontinued or backordered products
  • Cart PDF export — printable shopping list for supplier runs
Categories: 🔧 Tools — Fluke 117, Klein CL800, Milwaukee M18 🔌 Wire — Belden 9841 RS-485, 22AWG shielded, Cat6 ⚡ Power — 12V batteries, PoE injectors, load testers 🔑 Locksmith — Sparrows pinning mat, calipers, picks 📚 Books — Practical Lock Picking, NEC Handbook 🔩 Hardware — Wire nuts, cable ties, Panduit labels 🚪 Door — Hinge templates, strike chisels, wedges 🏷️ Labels — Brady BMP21-PLUS, Klein tool bag 🔋 Batteries — 12V 7AH/12AH, AA/AAA bulk 📷 Cameras — Cat6 keystones, PoE splitters

ArklyTech earns a small commission on purchases at no additional cost to subscribers.

Download Store Guide (PDF)
Operations

Scheduling & Dispatch

Dispatch jobs from the portal, accept assignments in Telegram, and view your schedule — all without phone calls or group texts.

How it works

Managers dispatch jobs from the portal with date, time, location, and assigned tech. Techs receive assignments in Telegram with Accept/Decline buttons. View upcoming jobs with /schedule, request time off with /timeoff. Calendar view in the portal shows all assignments.

What you gain

No more phone calls or text messages to dispatch work. Every assignment is tracked, timestamped, and linked to the job record. Techs always know what's next. Managers see who's where.

Download Schedule Guide (PDF) Download TimeOff Guide (PDF)
Communication

Two-Way Team Messaging

Portal-to-Telegram messaging with full history, photo/file attachments, and real-time polling — one thread per tech, no app switching.

How it works

Managers open a chat window in the portal and send messages to any tech. Techs receive it in Telegram with a Reply button. Back-and-forth conversation with full history, photo/file attachments, and real-time polling. Techs can also initiate with /message.

What you gain

No more switching between Telegram, email, and phone to coordinate. Everything is in one thread with timestamps and history. Photos and files attach directly. Portal shows the full conversation.

Download Message Guide (PDF)
Field Tools

Parts Requests & Quick Quotes

Request parts mid-job with urgency levels, or generate a ballpark estimate for a client in seconds — without leaving the chat.

How it works

Mid-job, type /parts to request a part with urgency level. Manager gets notified instantly in Telegram and portal. For quick estimates, /quote walks through door count and type — generates a ballpark price in seconds for client conversations.

What you gain

No more stopping work to call the office for parts. Urgency levels prioritize what matters. Quick quotes let you give clients a number on the spot without pulling out a spreadsheet.

Download Parts Guide (PDF) Download Quote Guide (PDF)
Compliance

Certifications & Document Vault

Track certifications with expiry alerts and store team documents in one searchable vault — manuals, licenses, contracts, and site access info.

How it works

Track NICET levels, manufacturer certs, and training completions with /certifications. Upload and organize team documents with /docs — manuals, licenses, contracts, site access info. Expiry alerts notify you 30 days before a certification lapses.

What you gain

Never miss a certification renewal. All team credentials in one place. Documents searchable and shareable — no more digging through email for that site access code.

Download Certifications Guide (PDF) Download Document Vault Guide (PDF)
Automation

Recurring Job Templates

Create a template once with client, location, devices, and tech — set daily, weekly, monthly, or quarterly recurrence and the system handles the rest.

How it works

Create a template in the portal with client, location, devices, and assigned tech. Set recurrence — daily, weekly, monthly, or quarterly. The system auto-creates scheduled jobs on the set day and notifies the assigned tech.

What you gain

Quarterly fire door inspections, monthly access audits, weekly system checks — set them once and forget. Never miss a recurring service appointment again.

Download Schedule Guide (PDF)
Smart Operations

GPS Auto Clock-in & Job Routing

Arrive on site and start the job with one tap — GPS detects you're there. Managers route jobs to the nearest available tech with real-time location data.

How it works

Share your location and the bot checks if you're within 200 meters of a scheduled job site. If yes, it prompts you to start the job with one tap. Managers can use the portal's job routing to find the nearest available tech based on GPS, availability, and active jobs.

What you gain

Automatic clock-in saves time on every site visit. Job routing eliminates the guesswork of "who's closest?" — assign the right tech with data, not phone calls.

Download GPS Clock-in Guide (PDF)
Business Operations

Invoices & Proposals

Convert completed jobs into professional invoices and generate customer-ready proposals — one connected pipeline from estimate to invoice to proposal.

How it works

After completing an estimate-linked job, convert it into a professional invoice with actual labor hours and materials. Generate customer-ready proposals that combine your estimate, company branding, scope of work, and terms into a polished PDF.

What you gain

From estimate to invoice to proposal — one connected pipeline. No re-entering data. Your company logo and branding on every document. Professional output that wins contracts.

Download Subscription Guide (PDF)
Smart Scheduling

AI Daily Digest & Timezone

Two consolidated daily messages — a morning safety tip with today's jobs and an end-of-day summary — delivered at the right time in your timezone.

How it works

Every morning at 7am your time, get a safety tip plus today's scheduled jobs. Every weekday at 5pm, get an end-of-day summary. Managers get an AI-generated team briefing. Set your timezone with /timezone — 10 common zones from US Eastern to Tokyo.

What you gain

Two consolidated daily messages instead of six separate ones. Timezone-aware — arrives when it's useful, not in the middle of the night. The AI digest highlights what needs attention so you start tomorrow prepared.

Download EOD Digest Guide (PDF)
Free for Clients

Client Portal

Managers invite clients with their Telegram Chat ID. Clients log in at the same portal URL. They see their sites, installed devices, and can submit service requests — all free.

How it works

Managers invite clients with their Telegram Chat ID. Clients log in at the same portal URL. They see their sites, installed devices, and can submit service requests — all free.

What you gain

Clients stay informed without phone calls. Service requests are tracked, threaded with notes, and visible to both sides. Professional client experience at no extra cost.

Download Client Portal Guide (PDF)
Communication

Service Requests & Notes

Clients submit requests from their portal. Managers see all requests on a dedicated page with status controls and tech assignment. Both sides add threaded notes.

How it works

Clients submit requests from their portal. Managers see all requests on a dedicated page with status controls and tech assignment. Both sides add threaded notes — clients see provider responses, managers see client feedback.

What you gain

No more lost emails or voicemails. Every request is tracked from submission to resolution with full audit trail.

Download Service Requests Guide (PDF)
Asset Management

Device Health & Warranty

Clients see their installed devices with warranty status dots. Managers get alerts before warranties expire. Last service date derived automatically from resolved requests.

How it works

Clients see their installed devices with warranty status dots (green/yellow/red). Managers get alerts 30 days before warranties expire. Last service date derived automatically from resolved requests.

What you gain

Proactive warranty management prevents surprise costs. Clients see exactly what's installed and when it was last serviced.

Download Device Health Guide (PDF)
Business Intelligence

Revenue Dashboard

Manager dashboard shows revenue this month, outstanding invoices, average job value, and YTD total. Estimate funnel visualization tracks your pipeline from draft to paid.

How it works

Manager dashboard shows revenue this month, outstanding invoices, average job value, and YTD total. Estimate funnel visualization tracks draft → sent → approved → invoiced → paid pipeline.

What you gain

Real-time financial visibility without spreadsheets. See which estimates are stuck and where revenue is trending.

Download Revenue Dashboard Guide (PDF)
Proactive Service

Client Health Alerts

Dashboard flags clients with unanswered requests, expiring warranties, or no visit in 90+ days. Red and amber dots indicate urgency so nothing slips through.

How it works

Dashboard flags clients with unanswered requests (>48h), expiring warranties, or no visit in 90+ days. Red/amber dots indicate urgency.

What you gain

Never let a client slip through the cracks. Proactive outreach before problems become complaints.

Operations

Dispatch Map

Live map showing active job locations and scheduled job pins. Each marker shows tech name and job details so you can see your entire team at a glance.

How it works

Live map showing active job locations and scheduled job pins. Each marker shows tech name and job details. Combines GPS from active jobs and coordinates from scheduled jobs.

What you gain

See your entire team's position at a glance. Route the nearest available tech to urgent calls.

Download Dispatch Guide (PDF)
Billing

Invoice & Payment Management

Add payment links to invoices, mark as paid with one click. Clients receive automatic notifications when invoices are paid. Payment status tracked throughout the lifecycle.

How it works

Add payment links to invoices, mark as paid with one click. Clients receive automatic notifications when invoices are paid. Payment status tracked throughout the lifecycle.

What you gain

Close the loop from estimate to payment. Clients get notified instantly, reducing payment follow-up calls.

Download Invoice Management Guide (PDF)
Communication

Real-time Notifications

Bell icon in the portal with unread count badge. Auto-polls every 60 seconds. Notifications triggered by status changes, tech assignments, manager notes, and invoice payments.

How it works

Bell icon in the portal with unread count badge. Auto-polls every 60 seconds. Notifications triggered by status changes, tech assignments, manager notes, and invoice payments. Click to navigate directly to the relevant item.

What you gain

Both managers and clients stay informed without refreshing. Important updates are never missed.

Download Notifications Guide (PDF)
Admin

Billing Admin Alerts

When a new subscriber signs up or starts a trial, the admin receives an instant Telegram notification with name, plan, seat count, and founding member status.

How it works

When a new subscriber signs up or starts a trial, the admin receives an instant Telegram notification with name, plan, seat count, and founding member status.

What you gain

Know immediately when revenue comes in. Track trial-to-paid conversion in real time.

Smart Operations

Multi-site Job Routing

Portal finds the nearest available tech based on GPS distance, current availability, and active job count. Ranked list helps managers assign the right person.

How it works

Portal finds the nearest available tech based on GPS distance, current availability, and active job count. Ranked list helps managers assign the right person.

What you gain

Data-driven dispatch instead of guesswork. Reduce drive time and get techs on-site faster.

Download Dispatch Guide (PDF)
AI

Photo Inventory Count

Take a photo of a shelf or stockroom. GPT-4o Vision counts items and compares with current stock records. One tap to update the count.

How it works

Take a photo of a shelf or stockroom. GPT-4o Vision counts items and compares with current stock records. One tap to update the count.

What you gain

Physical inventory counts in seconds instead of minutes. AI catches discrepancies you'd miss.

Download Photo Count Guide (PDF)
Smart Scheduling

AI EOD Digest

Every weekday at 5pm local time, managers receive an AI-generated summary of team activity — jobs completed, active work, and anything needing attention.

How it works

Every weekday at 5pm local time, managers receive an AI-generated summary of team activity — jobs completed, active work, and anything needing attention.

What you gain

End every day knowing exactly where things stand without checking multiple screens.

Download EOD Digest Guide (PDF)
Platform

Timezone Support

Set your timezone from 10 common options and all scheduled messages deliver at the right local time — morning brief, evening digest, and more.

How it works

/timezone command lets users set their timezone from 10 common options. All scheduled messages (morning brief, evening digest) deliver at the right local time.

What you gain

Teams across time zones all get messages when they're useful, not in the middle of the night.

Platform

Notification Preferences

Control which messages you receive — morning brief, evening digest, and weekly summary can each be toggled on or off independently.

How it works

/notifications command shows toggles for morning brief, evening digest, and weekly summary. Each can be turned on or off independently.

What you gain

Techs control what they receive. No notification fatigue — only the messages they want.

Download Notifications Guide (PDF)
Business Intelligence

Job Profitability & Margins

Every paid invoice shows revenue, labor cost, materials cost, and profit margin as a percentage. Dashboard view ranks jobs by profitability.

How it works

Every paid invoice shows revenue, labor cost, materials cost, and profit margin as a percentage. Dashboard view ranks jobs by profitability.

What you gain

Know which jobs make money and which don't. Identify underquoted work and adjust estimates accordingly.

Client Relations

Satisfaction Surveys & NPS

48 hours after a job completes, the client automatically receives a satisfaction survey via Telegram. They rate 1-10 with one tap. Responses feed into an NPS (Net Promoter Score) tracker.

How it works

48 hours after a job completes, the client automatically receives a satisfaction survey via Telegram. They rate 1-10 with one tap. Responses feed into an NPS (Net Promoter Score) tracker.

What you gain

Measure client satisfaction systematically. Catch problems before they become complaints. Track your team's NPS over time.

Productivity

Document Templates

Create reusable templates for proposals, reports, and emails. Templates auto-fill with client, job, and device data when used. Manage from the portal.

How it works

Create reusable templates for proposals, reports, and emails. Templates auto-fill with client, job, and device data when used. Manage from the portal.

What you gain

Consistent professional documents every time. New techs produce the same quality output as veterans. Save hours of formatting.

Team Management

Tech Performance Dashboard

Per-tech metrics: jobs completed, average resolution time, AI session usage, and client ratings. Accessible from the portal for managers.

How it works

Per-tech metrics: jobs completed, average resolution time, AI session usage, and client ratings. Accessible from the portal for managers.

What you gain

Data-driven performance reviews. Identify who needs training, who deserves recognition, and where bottlenecks are.

Field Ready

Offline Device Cache

Type /offline to save your last 20 looked-up devices as a text message in Telegram. Includes wiring specs, install notes, and key details. Works even without internet.

How it works

Type /offline to save your last 20 looked-up devices as a text message in Telegram. Includes wiring specs, install notes, and key details. Works even without internet.

What you gain

No signal in the basement? No problem. Your most-used device specs are saved locally on your phone.

Productivity

Quick Re-order from Past Jobs

Type /reorder to see your last 5 completed jobs. Tap one to create a new estimate pre-filled with the same materials and devices.

How it works

Type /reorder to see your last 5 completed jobs. Tap one to create a new estimate pre-filled with the same materials and devices.

What you gain

Same setup at another building? One tap instead of re-entering everything. Saves 10+ minutes per repeat job.

Documentation

Before/After Photo Pairs

When you send a photo during an active job, the bot asks you to tag it as Before, After, or General. Tags are saved with the photo and shown in the job report.

How it works

When you send a photo during an active job, the bot asks you to tag it as Before, After, or General. Tags are saved with the photo and shown in the job report.

What you gain

Professional before/after documentation without extra apps. Auto-included in field reports. Clients see the transformation.

Client Portal

Proposal Approval Workflow

Clients see proposals in their portal. One click to approve or request changes. Approved proposals auto-notify the manager. Change requests include a text field for feedback.

How it works

Clients see proposals in their portal. One click to approve or request changes. Approved proposals auto-notify the manager. Change requests include a text field for feedback.

What you gain

No more chasing approvals by phone or email. Clients approve on their own time. You get notified instantly.

Client Portal

Asset Lifecycle Timeline

Clients see a timeline of every device: when it was installed, when it was last serviced, and when the warranty expires. Visual history per device.

How it works

Clients see a timeline of every device: when it was installed, when it was last serviced, and when the warranty expires. Visual history per device.

What you gain

Clients understand the value of maintenance. Warranty conversations happen before expiry, not after. Builds trust.

Automated

Monthly Service Reports

On the 1st of every month, a PDF summary is automatically generated for each client with resolved requests in the previous month. Includes dates, descriptions, and resolution details. Notification sent to client portal.

How it works

On the 1st of every month, a PDF summary is automatically generated for each client with resolved requests in the previous month. Includes dates, descriptions, and resolution details. Notification sent to client portal.

What you gain

Professional monthly reporting without lifting a finger. Clients feel informed. Justifies your service contract.

Client Portal

Emergency Request Priority

Clients can mark a service request as Emergency. This triggers an instant Telegram alert to the manager AND the nearest available tech — not just a portal notification.

How it works

Clients can mark a service request as Emergency. This triggers an instant Telegram alert to the manager AND the nearest available tech — not just a portal notification.

What you gain

Critical issues get immediate attention. The right tech is notified based on proximity. Response time drops from hours to minutes.

Productivity

Recent Devices

Type /recent to see your last 10 looked-up devices. Tap any one to jump straight back to its full device card with wiring, specs, and troubleshooting.

How it works

Type /recent to see your last 10 device lookups. Each entry shows the device name, manufacturer, and category. Tap to reopen the full card instantly.

What you gain

No more retyping device names you looked up an hour ago. Jump back to any recent device in one tap — great for multi-device jobs.

Growth

Referral Program

Type /referral to get your unique invite link. When someone subscribes through your link, both of you earn rewards. Share via Telegram, text, or email.

How it works

Type /referral to generate a shareable deep link. When the referred user subscribes, both accounts are credited. Track your referrals in the portal.

What you gain

Grow the ArklyTech community and earn rewards. Every referral that converts helps build a bigger, better knowledge base for everyone.

Try Every Feature Free for 7 Days

Full Squad-level access for 7 days. See for yourself.

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