Features

Every tool a field tech needs.
In one chat.

ArklyTech replaces the stack of manuals, phone calls, and guesswork with instant answers — right from Telegram.

Core

Instant Device Lookup

Type any device name or model number. In under a second, get wiring specs, installation notes, common issues, spec sheets, install manuals, and manufacturer support contacts — all in one card.

How it works

1. Type a device name (e.g. "LP4502")
2. Tap Quick Reference for wiring + notes
3. Tap Spec Sheet or Install Manual for docs
4. Tap Help to start an AI support session

What you gain

No more flipping through binders or calling the office. The answer is in your pocket in seconds — terminal labels, wire colors, voltage specs, and gotchas from techs who've been there before.

344 devices from 70+ brands. Mercury, HID, Schlage, Von Duprin, Ubiquiti, Avigilon, Brivo, Gallagher, Salto, Genetec, dormakaba, and more.

AI

AI Troubleshooting

Describe what's happening in plain language. The AI searches 14,000+ chunks of manufacturer documentation, then walks you through a step-by-step fix — with terminal-level wiring details specific to your device.

How it works

1. Tap Ask or find a device and tap Help
2. Describe the issue: "reader not reading cards"
3. AI responds with diagnostic steps
4. Follow up with more detail — it remembers context
5. Rate the answer with thumbs up/down

What you gain

A senior tech in your pocket. Instead of calling the office and waiting, you get an answer in seconds — backed by real manufacturer docs, not generic internet advice. Resolves issues on the first visit.

Powered by GPT-4o with RAG retrieval from 384 manufacturer PDFs. Sessions auto-close after 30 minutes of inactivity.

Field

Job Tracking and Reporting

Start a job, document it with photos, and share a completion report with your manager or client — all without leaving the chat. No separate app, no paperwork.

How it works

1. Tap Start Job — enter location and description
2. Pick a contact to receive live updates
3. Send photos during the job — saved and forwarded
4. Tap End Job or type /done with notes
5. Get a shareable report + photo album to forward via SMS, WhatsApp, or email

What you gain

Every job is documented automatically — location, description, photos, duration, and notes. Your manager gets real-time updates without calling you. The completion report is ready to share with anyone, even people who don't use Telegram.

One active job at a time. Photos saved to server. Duration calculated automatically. Field reports (/report) also available for quick after-the-fact documentation.

Hands-Free

Voice Messages

When your hands are full — up on a ladder, holding a door, or mid-wire — just hold the mic button and describe what you need. The bot transcribes your voice and routes it as if you typed it.

How it works

1. Hold the microphone button in Telegram
2. Say what you need: "What's the wiring for a Mercury LP4502?"
3. Bot transcribes via Whisper AI
4. Shows you what it heard, then processes as normal
5. Device lookup or AI support — same result, no typing

What you gain

True hands-free operation. You don't need to put down your tools, take off your gloves, or climb down from the ladder. Ask a question the same way you'd ask a coworker standing next to you.

Vision

Photo Detection

Don't know the model number? Snap a photo of the device. The AI identifies it and pulls up the full specs — wiring, install notes, common issues, and docs.

How it works

1. Take a photo of the device in the field
2. Send it in the chat
3. AI analyzes the image and suggests a match
4. Confirm with Yes or try again
5. Full device card appears with all specs

What you gain

No more squinting at worn labels or guessing model numbers. Point your phone at the device and let the AI do the identification. Especially useful for legacy hardware where labels are faded or missing.

Powered by GPT-4o Vision. Multi-guess with confirmation step — if the first match is wrong, it tries again.

Learning

Training Library

Curated learning resources for access control technicians — from low voltage fundamentals to NICET certification prep. Free for all users, translated into 6 languages.

Topics covered

Low Voltage Fundamentals
RS-485 and Wiegand Wiring
Access Control Architecture
Electric Strikes and Mag Locks
IP Networking for Security
Door Hardware and Frame Prep
NEC Article 725 and Code
NICET ESS Certification (all 4 levels)
Manufacturer Training Portals

What you gain

A structured path from apprentice to expert. Each topic includes YouTube tutorials, official documentation, and certification resources. NICET section covers all 4 ESS levels with the official candidate handbook and exam prep videos. Use it on the job or study at home.

Free for all users — no subscription required. Translated on-the-fly for non-English teams.

Compliance

ADA Compliance Reference

Quick field reference for ADA requirements. When you're on a job site and need to verify a mounting height, clearance, or force requirement — it's one tap away.

Topics covered

Door Hardware Requirements
Card Reader and Keypad Heights
Pedestal and Mounting Post Specs
Door Clearance and Maneuvering
Electric Strike and Mag Lock Rules
Automatic Door Operators
Panic Hardware and Exit Devices
Ramps and Accessible Routes

What you gain

No more guessing whether 48 inches or 54 inches is the right height. Every ADA topic shows the specific code section, the exact measurement, and the standard it references. The ADA button also appears directly on relevant device cards — pedestals, readers, locks, panic bars, and more.

Free for all users. References ADA Standards 2010, ICC A117.1, and NFPA 101. Always verify with current codes for your jurisdiction.

More

And more built in

Daily Safety Reminders

200+ safety tips covering LOTO, PPE, wire sizing, fire codes, confined spaces, and more. A random set of 5 appears every time you tap Safety. Translated on-the-fly for non-English teams. Keeps safety top of mind without a separate app or email.

PDF Knowledge Upload

Send any PDF to the bot — install guides, spec sheets, field manuals. It gets indexed into the AI knowledge base automatically and becomes searchable within seconds. Your team's custom documentation becomes part of the AI's reference library. Next time someone asks about that device, the AI knows.

Team Management

Subscribe to a multi-user plan, then use /invite to generate a unique link. Share it with your techs — they tap it and get instant access under your subscription. Seat limits enforced per plan. If a tech leaves, remove them from the admin panel. Everyone on the team gets the same full access to every feature.

6 Languages

English, Spanish, French, Portuguese, Chinese, and Japanese. Every menu, command, device content translation, training topic, and ADA reference is available in all 6 languages. Techs pick their language once — everything adapts automatically.

Try Every Feature Free for 7 Days

No credit card. Full Squad-level access. See for yourself.

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